Refund policy

Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

    • Copyright
    • All content appearing on this Web site is the property of:

      Amp Parts Direct
      12 Summerfield Dr
      Lancaster, NY 14086

      Copyright © 2020 Amp Parts Direct. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020 Amp Parts Direct. All rights reserved.

    • Trademarks
    • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Amp Parts Direct. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Amp Parts Direct or any third party, except as expressly granted herein.

    • Shipping & Delivery
    • At this time, Amp Parts Direct ships merchandise worldwide. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Amp Parts Direct is not responsible for lost shipments. USPS shipments have delivery confirmation, which may or may not include transit tracking. File a USPS claim.

    • International
    • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

      Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Amp Parts Direct is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Return Policy
  • All products offered on this web site are warrantied against manufacturing defects by the original manufacturer. Terms and warranty times may vary.  Transformer cosmetics are not covered under factory warranty.  Returns for transfomer cosmetics are exchange only and all shipping costs are the reposnibility of the buyer.

    We will have to verify that the part failed due to manufacturing defects and was not damaged by the consumer.  This is normally done by returning the part to the manufacturer.  The manufacturer's determination is final. 

    We do not ship replacements in advance of warranty validation in the event that the warranty is declined.  We invite you to purchase another part in advance of the warranty validation.  When the warranty validation comes back we will either refund the original purchase price (if warranty is approved) or if the warranty is denied,  we will send you the original part back.

    Returns are accepted for a period of 14 days. The buyer is responsible for all shipping costs associated with the transaction. Returns of defective merchandise will be in the form of exchange or money back. Returns of non-defective merchandise under 14 days will be subject to a 20% restocking fee.  Returns after 14 days cannot be accepted.

    All return requests (including warranty) must be pre-approved and have a Return Materials Authorization visible on the shipping container. Please email for a return authorization.

    Specific Return Guidelines:
    Transformers - Returns will be accepted providing that no leads have been cut or soldered.